Terms of service

By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Conditions

  • These Terms apply to all purchases made through our Shopify store.

  • We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page.

  • You must be at least 18 years old (or the age of majority in your state/territory) to make a purchase.

2. Products & Availability

  • We sell lounges and related furniture products.

  • While we make every effort to display accurate product descriptions, colours, and dimensions, variations may occur due to screen settings, materials, and manufacturing processes.

  • All products are subject to availability. We may limit quantities or discontinue items without notice.

3. Orders & Payments

  • By placing an order, you agree to provide accurate, complete, and up-to-date information.

  • Orders are only confirmed once payment has been received.

  • We accept Visa, Mastercard, PayPal via the PayPal payment gateway.

4. Pricing

  • All prices are listed in AUD and include GST unless otherwise stated.

  • Prices may change without notice but confirmed orders will not be affected.

  • Delivery/shipping fees are calculated at checkout based on your location.

5. Delivery

  • We deliver to most locations in Australia.

  • Delivery times are estimates only and may vary due to supplier delays, freight issues, or events beyond our control.

  • It is the customer’s responsibility to ensure safe and adequate access for delivery. Redelivery fees may apply if delivery cannot be completed.

6. Returns & Refunds

  • Returns and refunds are handled in accordance with our Return & Refund Policy.

7. Warranties

  • All lounges are covered by manufacturer warranties as outlined in our product listings and Return & Refund Policy.

8. Intellectual Property

  • All content on this website (logos, product images, text, graphics) is the property of Love Lounge Australia and may not be copied or used without permission.

9. Limitation of Liability

  • To the maximum extent permitted by law, Love Lounge Australia is not liable for any indirect, incidental, or consequential loss arising from the use of our products or website.

  • Our liability is limited to the replacement of the goods, repair, or refund, as required under the Australian Consumer Law.

10. Governing Law

  • These Terms are governed by the laws of Victoria, Australia (update to your state/territory if different).

  • Any disputes will be subject to the jurisdiction of the courts in that state.

11. Contact Us

For any questions regarding these Terms, please contact:

📧 info@lovelounge.com.au